Help Centre

Confirmation by participants

• After the duel starts, each participant answers once how the game ended. The answer can’t be changed.
• If everyone gave the same answer, the duel is settled right away.
• If the answers differ, the duel goes to a manager right away.
• If not everyone answers within 45 minutes of the duel starting, a manager settles it.
• Other participants can see who has answered, but not what they answered.

Official result

Managers enter the game result based on federation data. It settles all duels that haven’t been settled yet, and the payout arrives 10 minutes later. During this window, participant answers are closed.

Manager’s decision

The manager checks the result against official data and either settles the duel or cancels it with a full refund of stakes. Every decision comes with a comment.

Draw or cancelled game

• If there is no winner, all stakes are returned in full, with no fee.
• If a game is cancelled or a replay is scheduled, all duels on it are cancelled with a full refund.

Correcting a result

If a result was entered by mistake, a manager can withdraw it. Pending payouts are cancelled, and duels are settled again using the corrected result.